Privacy Policy

PRIVACY POLICY

Information and consent on the processing of personal data

Interested parties: Customers and visitors of this company website and online shop

CANICOM SRL – with registered office in Via di Sottopoggio n.32, 55060 Guamo, Lucca, VAT number 01784610469 – in its capacity as Data Controller of your personal data, pursuant to and for the purposes of Legislative Decree 196/03 (‘Personal Data Protection Code’), Regulation (EU) 2016/679 (also GDPR) and Legislative Decree 101/18, hereby informs you that the aforementioned legislation provides for the protection of persons and other subjects with respect to the processing of personal data and that such processing will be based on principles of correctness, lawfulness, transparency and protection of your privacy and your rights.

Your personal data will be processed in accordance with the legislative provisions of the aforementioned law and the confidentiality obligations provided for therein. The sites referred to are the following:

www.canicomitalia.com

Site security measures: Specific security measures have been adopted for the management of the site, aimed at guaranteeing the user’s safe access and protecting the information contained in the same site from risks of loss or destruction, even accidental.

To access the reserved part of the site, companies that request it are assigned an identification code and a password; these passwords are generated in such a way as not to contain references that can be easily traced back to the member, in order to avoid possible abuse. The user is required to keep his/her password confidential.

Changes to this Privacy Policy: The owner reserves the right to make changes to this Privacy Policy at any time by giving notice to Users on this page and ensuring in any case similar protection of Personal Data. Therefore, please consult this page often, taking as a reference the date of the last modification indicated at the bottom.

Legal references: this privacy policy has been drawn up in fulfillment of the obligations set forth in Regulation (EU) 2016/679, by Art. 10 of Directive no. 95/46/EC, as well as the provisions of Directive 2002/58/EC, as updated by Directive 2009/136/EC, regarding Cookies.

Purpose of processing: in particular, your data will be processed for the purposes described in the following paragraphs; if related to legislative or contractual obligations, it will be sufficient to read this policy, if instead related to other purposes, the provision of data will be optional for you, and any refusal to allow processing does not compromise the continuation of the relationship or the appropriateness of the processing itself.

In general, the User’s data is collected to allow the Owner to provide its services, as well as for the following purposes: contacting the user, sending email messages, interaction with social networks, statistical purposes and viewing content from external platforms.

The types of Personal Data used for each purpose are indicated in the specific sections of this document. The personal data collected through this site refer to:

Browsing and usage data, cookies
Data provided voluntarily by the user

The Personal Data collected may refer both to the User and to third parties to whom the User provides the data.

The User assumes responsibility for the Personal Data of third parties published or shared through the site and guarantees that he/she has the right to communicate or disseminate them, freeing the Data Controller from any liability towards third parties.

For the purposes of the following processing, the Data Controller may become aware of data defined as particular, or sensitive or judicial pursuant to the Privacy Code, when necessary for the purposes specified below, and in particular:

Contact details such as email address, name and other personal data,
Billing data,
Other data voluntarily communicated by you (for example by delivering a CV).

Your sensitive data subject to processing are only those strictly relevant to the obligations, tasks or purposes described above and will be processed in compliance with the instructions contained in the relevant General Authorizations of the Guarantor.

Browsing data.

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified interested parties, but by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes IP addresses or domain names of computers used by users who connect to the site, URI (Uniform Resource Identifier) addresses of requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user’s computer environment.

This data is used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the site.

Cookies

Like virtually all websites, ours also uses some cookies. Cookies are small text files that the sites visited by the user (but also other sites or web servers) send and record on his computer (or mobile device), to then be retransmitted to the same sites (or web servers), on the next visit of those, thus sending information.

Cookies are now fundamental tools as they allow modern sites to function at their best, allowing maximum customization, interaction and fluidity in navigation. But they can also be used to monitor the user’s navigation and then send advertising messages in line with those.

Cookies can be:

session cookies (if they expire when the browser is closed) or permanent cookies (they remain until a period of time, even years, has elapsed);
first-party cookies or third-party cookies (in the latter case, they are set by a site or web server other than the one the user is visiting at that time);
technical cookies (necessary, sometimes indispensable, for complete – or better – use of the site) or profiling cookies (aimed at creating a user profile, to then send advertising messages in line with the preferences shown by the user during previous browsing).

The Privacy Guarantor considers session cookies, functionality cookies and – only under certain conditions – analytics cookies to be technical cookies; in particular, the Guarantor, in the provision of 8 May 2014, specified that the latter can be assimilated to technical cookies only if used for the purpose of optimising the site directly by the owner of the site itself, who can collect information in aggregate form on the number of users and how they visit the site.

For more information on the types of cookies, characteristics and how they work, you can consult the sites http://www.allaboutcookies.org, www.youronlinechoices.com, http://cookiepedia.co.uk and the specific Provision of the Guarantor cited above.

Our site contains the cookies indicated and analyzed in the dedicated Cookie Policy page.

Data provided voluntarily by the user.

Sending emails to the addresses indicated on the site

The optional, explicit and voluntary sending of emails to the addresses indicated on this site (as in the CONTACTS section) involves the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data included in the message.

Subscription to the newsletter

The website in the dedicated sections allows interested parties to send the subscription to our newsletter together with some data (such as email address). Such data will be processed by CANICOM SRL for purposes related to the activities of sending commercial communications and related to events. The processing will be carried out with IT and telematic tools with methods strictly connected to the purposes indicated above. The data will be processed until the explicit consent is revoked and will subsequently be deleted, unless otherwise indicated by the interested party. The provision of data is optional. The data will not be disclosed and will be processed exclusively for the aforementioned purposes by specifically appointed personnel. The interested party is asked, after evaluating the above, to provide us with confirmation of having read this information and his consent to the processing (through the placement of the selection of the dedicated box). The interested party may at any time exercise, by contacting the Data Controller, the rights recognized by the current legislation on the protection of personal data.

Registration/Purchase without registration on the site for online purchases

The website allows interested parties to register, in order to complete the purchase of the products offered, to enter some personal data (such as personal and billing data) or to make purchases without creating a personal account, in any case by entering in the appropriate section some personal data used for the sending and billing of the items purchased. Such data will be processed by CANICOM SRL for purposes related to commercial activities and shipping management. The processing will be carried out with IT and telematic tools with methods strictly connected to the purposes indicated above. The data will be processed until the explicit consent is revoked and will subsequently be deleted, unless otherwise indicated by the interested party. The provision of data is binding for the successful outcome of the sale. The data will not be disclosed and will be processed exclusively for the aforementioned purposes by specifically appointed personnel. The interested party is required, after evaluating the above, to provide us with confirmation of having read this information. The interested party may exercise at any time, by contacting the Data Controller, the rights recognized by the current legislation on the protection of personal data.

Purchase profiling

Such data will be processed by CANICOM SRL for purposes related to purchase profiling. The processing will be carried out with IT and telematic tools with methods strictly connected to the purposes indicated above. The data will be processed until the explicit consent is revoked and will subsequently be deleted, unless otherwise indicated by the interested party. The data will not be disclosed and will be processed exclusively for the aforementioned purposes by specifically appointed personnel. The interested party is required, after evaluating the above, to provide us with confirmation of having read this information. The interested party may at any time exercise, by contacting the Data Controller, the rights recognized by the current legislation on the protection of personal data.

Method of processing: The processing is carried out by adopting appropriate security measures aimed at preventing unauthorized access, disclosure, modification or destruction of Personal Data. In particular, the processing is carried out using:

IT tools, with organizational methods strictly related to the purposes indicated above;
Entrusting processing operations to third parties, previously authorized.

Each processing takes place in compliance with the methods set out in Chapter II of Regulation (EU) 2016/679 and Articles 11, 31 and following of Legislative Decree 196/03.

Communication: your data will be stored at our headquarters and will be communicated exclusively to the competent subjects for the performance of the services necessary for correct management of the relationship, with a guarantee of protection of the rights of the interested party.

Your data will be processed only by personnel expressly authorized by the Data Controller and, in particular, by the following categories of persons in charge:

Commercial;

In addition to the owner and internal staff, in some cases, external parties (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communications agencies) may have access to the Data. Your data may be communicated to third parties, in particular to:

Constitutional bodies or bodies of constitutional importance;
Consultants and freelancers, including in associated form;
Anyone who is a legitimate recipient of communications required by law or regulations.

Dissemination: the data, without prejudice to the absolute prohibition on disseminating data suitable for revealing the state of health, may be disseminated, according to the methods described above, to:

This website and/or social pages connected to it, limited to photos or videos collected with the explicit expression of consent by the interested party.

Conservation: The processing connected to the web services of this site takes place at the company headquarters and is handled by technical personnel in charge of processing.

Your personal data will be stored according to the methods indicated above, for the minimum time required by the legislative and contractual nature or until the interested party requests cancellation. At the time of collection, the data will be stored in the reference folders on company management systems and/or in paper archives. At the time of cancellation, it is possible that the data will still be stored but anonymized.

Rights of interested parties: The subjects to whom the personal data refer have the right at any time to obtain confirmation of the existence or otherwise of the same data and to know its content and origin, verify its accuracy or request its integration or updating, or rectification.

You also have the right to obtain from the owner the cancellation, communication, updating, rectification, integration of personal data concerning you, as well as in general you can exercise all the rights provided for by art. 7 of the Privacy Code and by Chapter III of the GDPR, Articles 12 to 23, including the right to lodge a complaint with the supervisory authority.

Further information on processing:

Defense in court

The User’s Personal Data may be used for defense by the Owner of the website in court or in the preparatory stages to its possible establishment, from abuse in the use of the same or related services by the User.

Specific information

Specific information may be presented on the pages of the Site in relation to particular services or processing of Data provided by the User or the Interested Party.

Maintenance

The User’s Personal Data may be processed with additional methods and purposes related to site maintenance.

System Logs

For needs related to operation and maintenance, this site and any third-party services used by it may collect system logs, which are files that record interactions – including navigation – and which may also contain Personal Data, such as the IP address.

Information not contained in this policy

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller.

Link to third-party sites

The Data Controller is not responsible for the processing of personal data possibly carried out by and through sites to which this site refers via links.

Customer Information

Information on the processing of personal data

Interested parties: Customers and potential customers (natural persons)

CANICOM SRL – with registered office in Via di Sottopoggio n.32, 55060 Guamo (LU), Tel. 0583 462363, canicomitalia@pec.it, info@canicomitalia.com, www.canicomitalia.com – as Data Controller of your personal data, in the person of its legal representative pro tempore Mr. Dal Porto Angelo, pursuant to and for the purposes of Regulation (EU) 2016/679 (also GDPR), hereby informs you that the aforementioned legislation provides for the protection of persons and other subjects with respect to the processing of personal data and that such processing will be based on principles of correctness, lawfulness, transparency and protection of your privacy and your rights.

Your personal data will be processed in accordance with the legislative provisions of the above-mentioned regulation and the confidentiality obligations provided for therein.

Purpose of processing and legal bases: in particular, your data will be processed for purposes related to the implementation of the following obligations, relating to legislative or contractual obligations:

Management of customers, services offered and after-sales assistance (Art. 6.1.b of the GDPR);
Mandatory obligations by law in the tax and accounting fields (Art. 6.1.c – Art. 9.2.b of the GDPR);
Measurement of the degree of customer satisfaction (Art. 6.1.a of the GDPR);
Planning of activities (Art. 6.1.f of the GDPR);
Management of disputes (Art. 6.1.c – Art. 6.1.f of the GDPR);
Customer billing history (Art. 6.1.b – Art. 6.1.c of the GDPR).

The processing of functional data for the fulfillment of these obligations is necessary for the correct management of the relationship and their provision is mandatory to implement the purposes indicated above. The Data Controller also informs that any failure to communicate, or incorrect communication, of one of the mandatory information may cause the Data Controller to be unable to guarantee the appropriateness of the processing itself.

For the purposes of the indicated processing, the Data Controller may become aware of data defined as common and special, or formerly sensitive and judicial pursuant to the Privacy Code, and in particular:

Data relating to the state of health and safety in the workplace;
Contact details such as email address and telephone number;
Personal and billing data;
Information concerning judicial measures.

Your special data subject to processing are only those strictly relevant to the obligations, tasks or purposes described above and will be processed in compliance with the indications contained in the relevant General Authorizations of the Guarantor.

Your personal data may also, upon your consent (required at the time of their collection), be used for the following purposes:

Consent to the dissemination of your photographs/videos on company social pages (via specific release)
Consent to the sending of commercial communications (Newsletter – collected in a specific space on the website)
Consent to the profiling of data relating to purchases in the reserved area (collected in a specific space on the website)

The provision of data is optional for you with regard to the aforementioned purposes, and any refusal on your part to allow processing does not compromise the continuation of the relationship or the appropriateness of the processing itself, except for the impossibility of serving the customer in the best possible way. These data are functional to the optimization of the administrative and commercial relationship and the possible sending of promotional material. It should be noted that most of the processing carried out is not subject to the obligation to obtain consent pursuant to art. 7 of the GDPR.

Processing methods: your personal data may be processed in the following ways:

Entrusting processing operations to third parties or by law;
Creating profiles for internal use, relating to customers;
Processing by means of electronic devices;
Manual processing by means of paper archives.

Each processing takes place in compliance with the methods set out in Chapter II of Regulation (EU) 2016/679.

Communication: your data will be stored at our headquarters and will be communicated exclusively to the competent subjects for the performance of the services necessary for the correct management of the relationship, with a guarantee of protection of the rights of the interested party.

Your data will be processed only by personnel expressly authorised by the Data Controller and, in particular, by the following categories of persons in charge:

Administrative managers and staff;
Commercial and Purchasing managers and staff;
Technical Office managers and staff;
other dependent personnel within the limits of the tasks received and as provided for by company procedures.

Your data may be communicated to third parties, in particular to:

Shipping agents, transporters, post offices, logistics companies;
Authorised companies (Canicom Service Srl);
Sales agents;
Consultants and freelancers, including in associated form;
Professionals in the field of consultancy, training and health and security:
Banks and credit institutions;
Entities that manage the delivery service of ordinary and commercial correspondence;
to other entities (companies and consultants appointed as responsible for this purpose) that provide services for purposes ancillary to the relationship between you and CANICOM within the limits strictly necessary to carry out tasks such as: tax and accounting obligations, information systems management, financial services, debt collection.

Dissemination: the data, without prejudice to the absolute prohibition on disseminating data suitable for revealing the state of health, may be disseminated to:

Publishing photos/videos on company social pages;

Conservation: Your personal data will be stored in accordance with the methods indicated above, for the minimum time required by the legislative and contractual nature. Upon termination of the contractual relationship between you and CANICOM , the data will be stored for 10 years on company management systems and/or in paper archives. Upon cancellation, the data may still be stored but anonymized.

Rights of the interested party

You have the right to obtain from the owner the cancellation, communication, updating, rectification, integration of personal data concerning you, and in general you can exercise all the rights provided for by art. 7 of the Privacy Code and by Chapter III of the GDPR, Articles 12 to 23, including the right to

file a complaint with the supervisory authority.

Specifically, as defined in EU Regulation 2016/679: Articles 15, 16, 17, 18, 19, 20, 21, 22 –Rights of the Interested Party:

The interested party has the right to obtain confirmation of the existence or otherwise of personal data concerning him or her, even if not yet registered, their communication in an intelligible form and the possibility of filing a complaint with the Supervisory Authority.

The interested party has the right to obtain the indication:
a. of the origin of the personal data;
b. of the purposes and methods of processing;
of the logic applied in the case of processing carried out with the aid of electronic instruments;
d. of the identification details of the owner, managers and designated representative pursuant to Article 5, paragraph 2;
e. of the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of them in their capacity as designated representative in the territory of the State, managers or agents.

3. The interested party has the right to obtain:
updating, rectification or, when interested, integration of data;
cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including data whose retention is not necessary in relation to the purposes for which the data were collected or subsequently processed;
certification that the operations referred to in letters a) and b) have been brought to the attention, also with regard to their content, of those to whom the data were communicated or disseminated, except in the case in which such fulfillment proves impossible or involves the use of means manifestly disproportionate to the right protected;
portability of the data.

4. The interested party has the right to object, in whole or in part:
a. for legitimate reasons to the processing of personal data concerning him/her, even if pertinent to the purpose of the collection;
b. to the processing of personal data concerning him/her for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication.

Sellers Information

Information on the processing of personal data

Interested parties: Suppliers and potential Suppliers (natural persons)

CANICOM SRL – with registered office in Via di Sottopoggio n.32, 55060 Guamo (LU), Tel. 0583 462363, canicomitalia@pec.it, info@canicomitalia.com, www.canicomitalia.com – as Data Controller of your personal data, in the person of its legal representative pro tempore Mr. Dal Porto Angelo, pursuant to and for the purposes of Regulation (EU) 2016/679 (also GDPR), hereby informs you that the aforementioned legislation provides for the protection of persons and other subjects with respect to the processing of personal data and that such processing will be based on the principles of correctness, lawfulness, transparency and protection of your privacy and of your rights.

Your personal data will be processed in accordance with the legislative provisions of the aforementioned regulation and the confidentiality obligations provided for therein.

Mandatory obligations by law in the tax and accounting field (Art. 6.1.c – Art. 9.2.b of the GDPR);
Any post-sales activities (Art. 6.1.b of the GDPR);
Management of disputes (Art. 6.1.c – Art. 6.1.f of the GDPR);
Management of commercial and organizational relationships with the supplier (Art. 6.1.b of the GDPR);
Programming of the activities (Art. 6.1.f. of the GDPR);
Billing history (Art. 6.1.b – Art. 6.1.c of the GDPR).

The processing of functional data for the fulfillment of these obligations is necessary for the correct management of the relationship and their provision is mandatory to implement the purposes indicated above. The Data Controller also informs that any failure to communicate, or incorrect communication, of one of the mandatory information, may cause the impossibility of the Data Controller to guarantee the appropriateness of the processing itself.

Email address;
Telephone number;
Personal and billing data;
Information concerning judicial measures.

Your special data subject to processing are only those strictly pertinent to the obligations, tasks or purposes described above and will be processed in compliance with the indications contained in the relevant General Authorizations of the Guarantor.

Your personal data may also, subject to your consent (required at the time of their collection), be used for the following purposes:

Consent to the dissemination of your photographs/videos on company internet pages (through a release apposite)

The provision of data is optional for you with regard to the above-mentioned purposes, and any refusal to allow processing does not compromise the continuation of the relationship or the appropriateness of the processing itself, except for the impossibility of serving the customer in the best possible way. These data are functional to the optimization of the administrative and commercial relationship and the possible sending of promotional material. It is appropriate to specify that most of the processing carried out is not subject to the obligation to acquire consent pursuant to art. 7 of the GDPR.

Methods of processing: your personal data may be processed in the following ways:

Entrusting processing operations to third parties or by law;
Creation of profiles for internal use, relating to suppliers or collaborators;
Processing by means of electronic devices;
Manual processing by means of paper archives.

Each processing takes place in compliance with the methods set out in Chapter II of Regulation (EU) 2016/679.

Your data will be processed only by personnel expressly authorized by the Data Controller and, in particular, by the following categories of persons in charge:

Managers and employees Administrative;
Commercial managers and employees;
Production and Warehouse managers and employees;
other employees within the limits of the tasks received and as provided for by company procedures.

Your data may be communicated to third parties, in particular to:

Shipping agents, transporters, post offices, logistics companies;
Sales agents;
Consultants and freelancers, including in associated form;
Banks and credit institutions;
Entities that manage the delivery service of ordinary and commercial correspondence;
to other entities (companies and consultants appointed as managers for this purpose) that provide services for purposes ancillary to the relationship between you and CANICOM within the limits strictly necessary to carry out the tasks such as: tax and accounting obligations, information systems management, financial services, debt collection.

Dissemination: the data, without prejudice to the absolute prohibition on disseminating data suitable for revealing the state of health, may be disseminated to:

Publishing photos/videos on company social pages;

Conservation: Your personal data will be stored according to the methods indicated above, for the minimum time required by the legislative and contractual nature. Upon termination of the contractual relationship between you and CANICOM, the data will be stored for 10 years on company management systems and/or in paper archives. Upon cancellation, it is possible that the data will still be stored but anonymized.

Rights of the interested party

file a complaint with the supervisory authority.

Specifically, as defined in EU Regulation 2016/679: Articles 15, 16, 17, 18, 19, 20, 21, 22 –Rights of the interested party:

The interested party has the right to obtain confirmation of the existence or otherwise of personal data concerning him, even if not yet registered, their communication in an intelligible form and the possibility of filing a complaint with the Supervisory Authority.

The interested party has the right to obtain the indication:
a. of the origin of the personal data;
b. of the purposes and methods of processing;
of the logic applied in the case of processing carried out with the aid of electronic instruments;
d. of the identification details of the owner, managers and designated representative pursuant to Article 5, paragraph 2;
e. of the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of them in their capacity as designated representative in the territory of the State, managers or persons in charge.

3. The interested party has the right to obtain:
updating, rectification or, when interested, integration of data;
cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including data whose retention is not necessary in relation to the purposes for which the data were collected or subsequently processed;
certification that the operations referred to in letters a) and b) have been brought to the attention, also with regard to their content, of those to whom the data were communicated or disseminated, except in the case in which such fulfillment proves impossible or involves the use of means manifestly disproportionate to the right protected;
data portability.

4. The interested party has the right to object, in whole or in part:
a. for legitimate reasons to the processing of personal data concerning him/her, even if pertinent to the purpose of the collection;
b. to the processing of personal data concerning him/her for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication.

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0583 462363

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